Case Worker

Good Samaritan Center
Job Description

Hours will be 28 to 30 hours per week

Position Summary:

• Implements the vision and mission of Good Samaritan Center
• Uses and believes in Strength-Based Case Management model (All people have the ability to   learn, change, and grow; identifying and utilizing existing strengths breaks barriers to security   and stability.)
• Identifies the needs of families and arranges assistance and/or referrals needed to address   need.
• Maintains complete, accurate records on computer-based MAAC Link.

Representative Duties:
• Maintains accurate records of assistance in the MAAC Link database.
• Collects accurate and complete intake information during each visit, updating MAAC Link as   needed (address, phone number, income, budget, family members, etc.).
• Follow agency policies regarding financial assistance.
•  Inform client of classes and programs that would address core-issues that hinder
  self-sufficiency.
• Make appropriate referrals when unable to provide needed help or when additional help is   needed.
• Participates in GSC weekly staff meetings.

Knowledge and Skills Required:
• Previous experience working with disadvantaged and in service delivery is preferred.
• Mandatory training in Strength-Based Case Management is provided through Mid-America   Assistance Coalition.
• Knowledge of computers and software programs.
• Ability to comprehend, document, and converse in Standard English.
•  Excellent verbal and written communication skills.
• Good and sound judgment.
• Reasoning ability/skills.
• Problem-solving and conflict resolution skills.
• Ability to interact positively with people.
• Ability to work with people in small settings.
• Christian commitment to helping people.

Decision-Making Authority:
Case Workers are free to make assistance decisions within the guidelines of the agency. Assistance beyond the guidelines requires permission of the Program Director.

Disclaimer:
The above statements are intended to describe the general nature and level of work performed by a Case Worker and are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Contact Information